Privacy Policy

Privacy Policy

Effective Date: 01-01-2025

Streammara (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely.

This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”) alongside our application, Streammara. By accessing or using our Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy and our Terms of Service.

1. Introduction

At Streammara, we prioritize safeguarding your privacy and ensuring your personal data is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you use our services through the Streammara platform, including our website and applications.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, payment details (e.g., credit card information), and other information required for account creation and subscriptions.

  • Usage Data: IP address, browser type, device details, pages visited, and streaming activity.

  • Cookies & Tracking Technologies: Used to enhance your experience, remember preferences, and analyze platform traffic. You can manage cookie preferences via your browser settings.

3. How We Use Your Information

We may use your information to:

  • Deliver and personalize streaming services.

  • Process payments and manage subscriptions.

  • Improve user experience and optimize platform performance.

  • Send service updates, billing notifications, and optional promotional content (you may opt out anytime).

  • Ensure security, prevent fraud, and monitor potential misuse.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share data in the following cases:

  • Service Providers: With trusted partners (e.g., payment processors, hosting providers) who help us deliver services, under strict confidentiality agreements.

  • Legal Obligations: When required by law, subpoenas, court orders, or government requests.

  • Business Transfers: If Streammara undergoes a merger, acquisition, or sale, your data may be transferred under the same privacy protections.

5. Your Rights

You have the following rights regarding your personal data:

  • Access & Correction: View and update your information via account settings.

  • Data Deletion: To request the removal of your data, don't hesitate to get in touch with our support team.

  • Data Portability: Request a structured, machine-readable copy of your data.

  • Opt Out of Marketing: Unsubscribe from promotional emails or adjust communication preferences.

6. Data Security

We employ industry-standard measures, including encryption, firewalls, secure storage, and regular audits, to protect your data. Access to personal information is restricted to authorized personnel only.

While we take strong measures, no online service can guarantee complete security. If you suspect unauthorized access, please contact us immediately.

7. Children’s Privacy

Streammara is intended for users aged 16 and older. We do not knowingly collect data from children under 13. If you believe a child has shared personal information with us, contact us to request deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, business, or technical changes. For significant updates, we will notify you via email or a notice on our platform. Continued use of our services indicates acceptance of the updated policy.

9. Contact Us

For questions or concerns about this Privacy Policy:

📧 Email: digital@dnrstudios.co.ke

We aim to respond promptly and address privacy-related inquiries effectively.

10. Data Deletion Requests

To request deletion of your data:

  1. Send an email from your registered email address to digital@dnrstudios.co.ke with the subject line: “Data Deletion Request.”

  2. Provide account details for verification.

  3. Once verified, we will delete your data unless retention is required by law.

We will handle all deletion requests in accordance with applicable privacy regulations.

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